Customer Care
At this time, we can only accept orders that are billed and shipped to locations in the United States (including APO/FPO, P.O. Boxes, and U.S. Territories).
Standard Shipping
Most orders shipped via Standard Service are processed and shipped in 2 - 3 business days, depending on product availability.
- Most Standard orders are delivered within 5-7 business days from the order's ship date.
- Orders destined for P.O. Boxes are delivered within 6-14 business days from the order's ship date.
- Orders destined for APO/FPO/DPO and U.S. Territories are delivered within 14-21 business days of the order's ship date.
- Please note that delivery for some locations in Alaska and Hawaii may take up to 14 business days.
Please note:
Orders are shipped and delivered on business days (Monday through Friday, except major holidays).
If you have any questions concerning the shipment of your order, please call us
Toll free | 1-800-820-0220 or send us a message
Return Policy
We highly value customer service, therefore our product guarantee is handled on an individual basis. Please call us if you have any questions or concerns regarding the products you have purchased.
Toll Free | 1 (800) 820-0220
Local Number | 1 (248) 540 – 3000
Damaged Items
When your order arrives, please inspect the carton for any damage that may have occurred during shipment. It is normal for the shipping carton to show some wear, however, if damage occurred to the item(s) in your shipment, please contact us immediately.
Toll free | 1-800-820-0220 or send us a message
Please provide the order number along with your email address and phone number for fastest service. To assure prompt resolution, please retain the shipping box, packing materials and the damaged items for inspection by the carrier.
Online Returns Instructions
All returns should be addressed to:
Geologix Inc.
Returns Department
988 S Adams Rd, #204
Birmingham, MI 48009 United States
For your protection and to ensure prompt delivery, we recommend that you send your return via UPS or insured Parcel Post. We're sorry; return shipping fees are not refundable. In the case of damaged items, please refer to Damaged Items.
Your return will be processed promptly upon its arrival.
Please note: Only products purchased on acheaway.com may be returned for refund. If you have questions about returns, please contact us.